Why does my browser tell me that there is a problem with the Certificate on the Control Center?

The problem is because the user’s browser does not have NeoConsult’s CA certificate in their browsers, so it does not trust the server’s certificate.

Most browsers like Firefox also have the option to add exception for this check, so after adding exception first time, next access will not display this warning.

Most browsers come along with a list of well known Certification Authorities, and explicitly do not trust any other. For all our purposes, including employee personal certificates, VPNs etc. we use our own Certification Authority.

If needed, we can provide a certificate from server, which can be imported into the browser in order to access our Control Center. Afterwards the browser will trust the connection, and this warning will not be shown.


The NextM2M Management Platform is a state-of-the-art solution for handling advanced M2M connectivity providing full flexibility for all your global connectivity services. The NextM2M Management Platform delivers global managed connectivity with one stop access to more than 650+ networks in 200 countries.